Olive Garden Addresses Viral Breadstick Incident: Investigating Strange Letter and Number Markings
3 min readDaniel Acker/Bloomberg via Getty Images
Olive Garden has found itself in the spotlight after a diner claimed to have received a breadstick imprinted with unusual letters and numbers. The incident gained widespread attention after the customer shared a TikTok video showcasing the half-eaten breadstick marked with the letters “O” and “K,” alongside the number “6.” The clip has since garnered over 3.5 million views.
In response to the growing online buzz, a representative for the restaurant chain commented, “We are concerned to see this.” Olive Garden’s acknowledgment of the issue reflects their commitment to addressing customer concerns promptly, but the mystery behind the markings continues to spark debate.
@fartbubble69420 Replying to @Olive Garden #olivegarden ♬ muhahahahaha – jerome
Social Media Offers Explanations
The peculiar discovery became a hot topic across social media platforms, where users shared theories about how the letters and numbers could have ended up on the breadstick.
One X (formerly Twitter) user suggested that the markings might be linked to the packaging process: “The bags the breadsticks come in sometimes melt onto the breadsticks if they are stored near ovens, which are on 500 degrees all day.” Another commenter pointed out that Olive Garden’s breadsticks are not freshly made at each location but are instead prepackaged. “They come in a bag of 12. Sometimes, the stamp on the bag is gonna rip through the plastic,” they wrote.
The breadsticks have always been premade. They come in a bag of 12. Sometimes, the stamp on the bag is gonna rip through the plastic. Guess how many breadsticks OG goes through in a year? Do y’all really think they make them fresh?
— Andrew Deakins (@DEAKINGENIOUS) December 1, 2024
A self-identified Olive Garden employee provided further insight, claiming that the issue might occur when breadsticks are frozen and later baked in-house. “When they sit in the freezer for a while, that can happen,” the staff member explained.
Well I believe they are frozen and just baked at the restaurants so it’s possible the print came from the package or where they are made.
— Marci (@Marci88104906) December 1, 2024
Gross… makes you wonder what other plastics and dyes a person would consume at one sitting at Olive Gardens 🤔. I prefer real Italian food… lots of great local restaurants out there, support your local and small businesses they have better food and service anyway.
— Mzuri Mshairi (@MshairiMzuri) December 1, 2024
Olive Garden’s Response to the Customer
In a follow-up TikTok, the customer revealed that Olive Garden had reached out with an offer of compensation. The restaurant chain provided her with a $100 gift card as a goodwill gesture. The gesture seemed to acknowledge the customer’s concern while maintaining Olive Garden’s reputation for customer care.
Olive Garden responds after TikToker posts breadstick with serial number https://t.co/2WnfBbyBTx pic.twitter.com/6OSa6EjOu5
— The Independent (@Independent) December 2, 2024
Interestingly, this isn’t the first time Olive Garden has faced questions over stamped breadsticks. A similar case was documented in 2013 on Reddit, where a customer shared an image of a breadstick with comparable markings. While these incidents appear rare, they underline the importance of quality control in ensuring a seamless dining experience.
Olive Garden’s swift response and compensation highlight its proactive approach to customer satisfaction. Meanwhile, the viral nature of the TikTok video and the ensuing debate underscore the power of social media to amplify even the quirkiest dining experiences. Whether the result of packaging mishaps or baking quirks, this breadstick mystery has certainly left an impression—not just on the bread but also on millions of viewers.