The public sale of Taylor Swift tickets has been canceled due to high demand.
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After days of trouble and long waits, frustrated fans trying to buy Taylor Swift tickets during the pre-sale window,
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Ticketmaster said Thursday that it was canceling the public sale scheduled for tomorrow.
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Meanwhile, customer complaints about high prices and poor service increased,
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and prominent members of the US Congress supported public calls for the US Department of Justice (DOJ) to investigate Ticketmaster on antitrust grounds.
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It has sold more than two million tickets in advance for certain groups.
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The company came under fire after a search defaced its website.
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"Even when a high demand on sale goes flawlessly from a tech perspective, many fans are left empty handed," Ticketmaster said.